Skulls Unlimited offers many special services including special Order Requests, Gift Certificates, Custom Cleaning Services and Institutional Purchase Orders.
Allow us to help you with your gift selection. By asking a few questions about the recipient, we can offer realistic suggestions to fit any budget.
Skulls Unlimited has access to skulls not necessarily listed in the catalog. If you have an interest in an unusual specimen, please feel free to call. Many of our specialty skulls are list on our one-of-a-kind section our our Website.Please click here.
CUSTOM CLEANING SERVICE:
Available for those who have a special need of our services for their own specimens. If you have a specimen you would like to have cleaned, call, and we'll be happy to send you a copy of our skull cleaning catalog. This Catalog instructs as to the best way to package and ship your skulls. You can also visit www.skullcleaning.com for more information.
Available for any amount over $25.00 and can be sent along with a complimentary catalog and a card with your desired message.
TELEPHONE ORDERING INFORMATION:
Telephone orders and customer service hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. CST. We encourage telephone orders for immediate service and to verify availability of your specimen. CALL TOLL FREE 1-800-659-SKULL or 405-794-9300.
The Skulls Unlimited showroom is open from 8:00 a.m. to 5:00 p.m. Monday through Friday. We are located at: 10313 South Sunnylane Rd. Oklahoma City, Oklahoma 73160.
Because of the constant fluctuation of costs of materials, prices are subject to change without notice.
We ship via FedEx whenever possible, so please be sure that you include your proper street address (No PO Boxes) and your correct zip code. Please keep us informed of address changes so that you can receive future catalogs and information.
Oklahoma residents please include current sales tax with your order, unless tax exempt.
We accept Checks, Purchase Orders, Money Orders, Bank Transfers*, Master Card, VISA, American Express, Discover, PayPal and Western Union.
*Bank Transfers must have a minimum order of $49.95 or more.
PAYMENT WITH CREDIT CARDS:
We gladly accept all major credit cards for your convenience.
Please Note: We must have your correct "Bill To" address for verification by your credit card company.This is the address where they send your monthly statement. If any of the information is incorrect, it will delay your order.
PAYMENT WITH PAYPAL:
PayPal is another way for you to pay. If you wish to use PayPal as your form of payment, please follow the instructions in our shopping cart.
PAYMENT WITH WESTERN UNION:
Step One: Shopping with Skulls Unlimited by adding items to our Shopping Cart. At checkout you will choose Western Union as your payment option. Submit your order via our secure server. Please wait to be contacted by our staff with the correct shipping charges, we then will reserve your items while you arrange payment with Western Union.
Step Two: Go to your nearest participating Western Union Agent Location. (Check the Western Union Website for the location nearest you.)
Step Three: Request and fill out the Blue Form.
Once you have obtained the Blue Form from the Western Union Agent, you must fill out the appropriate information. In addition to the payment amount, you need to provide your Skulls Unlimited.com order reference number. You will receive your reference number after submitting and choosing Western Union as your desired payment method. This reference number will be available in your e-mailed receipt.
Send your payment as shown below.
1. Name: Jay Villemarette
2. City: Oklahoma City
3. State: Oklahoma
4. Country: United States
Please be sure to include your full name, address, and phone number on the Western Union form when you visit your Western Union Agent.
Step Four: Once you have made the payment, the Western Union Agent will issue you a unique transaction identification number known as a Money Transfer Control Number (MTCN). Please call us at 1-800-659-7585 M-F 8am to 5pm CST. Give our staff your (MTCN), or e-mail this information to us at: Sales@skullsunlimited.com
After we receive your notice of payment, we will retrieve your payment from Western Union and notify you by telephone or e-mail that we are in receipt of your payment and order will be sent shortly.
PAYMENT BY CHECK / MONEY ORDER:
Personal / Business Checks and Money Orders are also accepted as valid means of payment. Should you decide to pay by check or money order, select 'Check' or 'Money Order' from the payment options in the shopping cart and place the order.
For Canadian and other foreign orders, bank transfers are most convenient, however checks and money orders must be drawn on a U.S. bank in U.S. dollars. Personal checks will delay shipping 10 days to allow checks to clear. Sorry we cannot ship C.O.D.
Once the order is placed, write the order number along with your name on the back of the Check or Money Order and mail it to the following address:
Skulls Unlimited International
10313 S. Sunnylane Rd.
Oklahoma City, Ok. 73160 USA
Checks and Money Orders must be denominated in U.S. dollars and drawn on a U.S. bank.
Personal Checks and Business Checks must clear before shipment. Customers will be notified by email once the payment has been received and the order is shipped.
Purchase orders are gladly accepted from bona fide educational institutions within the United States and Canada. Our terms are Net 30 days from date of invoice for any amount over $25.00.
Orders are normally shipped within 1 working day. We will not hold up your order for an out of stock item, unless we expect it within a few days. Beyond that point we will notify you of any delays. We ship FedEx ground service (no more than 5 delivery days in the U.S.). Next-Day, Second-Day or Three-Day delivery is available for rush orders at an additional shipping cost.
Most skulls are in individually labeled boxes or bags for easy identification, shipping and storage.
Since many of our products are natural bone specimens and no animals are destroyed for our purposes, occasionally even common specimens will be back-ordered. These orders are normally filled within a reasonable amount of time. You will be notified of delays over 30 days.
All items offered by Skulls Unlimited are legally obtained by-products and can legally be sold according to the laws of the State of Oklahoma. We assume when you order an item from us that you can legally possess the item(s) according to the laws of your state or country. Please note, if you order an item(s) from us that you cannot possess according to the laws of your state or country, Skulls Unlimited accepts no responsibility for this act and will hold you responsible for any penalties and legal fees incurred by Skulls Unlimited. Please be aware of your local laws before purchasing specimens that you may be in doubt of.
Next-Day, Second-Day and Three-Day shipping is available at an additional $10.00 above normal air shipping charges. Orders must be received before 2:30 p.m. CST to be shipped the same day. Shipments other than the Continental United States will be shipped the most cost efficient way.
Skulls Unlimited is a true believer in protecting the environment and its natural resources. Our hope is that you will in turn use our boxes and materials for your shipping needs. By continuing the "cycle" we are all preserving the future. If you have any comments regarding our recycling efforts please do not hesitate to contact us.
We guarantee our products to be true to the description and quality presented in this catalog. Do not return merchandise without first contacting us. We will either exchange the item or issue a credit to your account for a complete refund, less any shipping charges and export fees incurred. Please enclose your invoice with your returned merchandise. Merchandise returned after 10 days of date of invoice may be charged a 20% restocking fee and orders returned after 30 days will not be accepted. Merchandise returned C.O.D. will not be accepted.
Our return policy is extended during the Christmas season to 10 days after Christmas without penalty.
If you wish, you may fax your order to 405-794-6985. This is a 24 hour dedicated line. When faxing please use the order form or a bonafide purchase order. Please mark mailed orders that have been previously faxed to us to prevent duplication.
1. To Place an International Order, items to your shopping cart must exceed a minimum of $50 to proceed to the checkout.
2. Then complete your shipping, billing, and contact information as requested. Under payment information, select International Order as your payment option.
3. Submit your order.
4. You will receive an email order confirmation from us.
5. We will verify the order and then contact you with Shipping Charges and any other fees required to complete your order.
6. If you would rather choose one of the credit card options instead, you will be notified of any additional shipping charges before any charges will be made to your credit card.
7. Occasionally Skulls unlimited will require Bank transfers for particular International Orders.
No products, real or replica offered by Skulls Unlimited require paperwork of any kind, as long as they are shipped to an American address. These fees apply only to shipments leaving the United States.
Replica products do not require any clearance from the United States and will be shipped without any additional fees.
Please be aware that on all International Orders, shipping charges and fees may vary depending on the items requested, their weight, and destination.
Customers are responsible for all customs fees of their country. This may involve being required to pay the delivery person when your package is delivered. If an item does need to be returned, it should be sent so that no customs fees are charged to Skulls Unlimited. This can be done by telling the shipper that the order is a return for replacement (or that the item is damaged). If customs fees are billed to Skulls Unlimited your return will be refused.
Special Considerations about Placing International Orders for Real Wild Animal Products.
Wild Animal Products require inspection by U.S. Fish & Wildlife Services (USFWS) for export from the United States.
International orders for these items are gladly accepted. There are certain fees to be expected when we export your order. United States law requires every fish and wildlife product must leave through a designated port for inspection. The closest USFWS designated port to Skulls Unlimited is Dallas, Texas. There will be a transportation fee assessed to you in order to get your shipment to Dallas inspection, normally about $75.00.
All parcels containing real animal products most often also need a U.S. Dept of Agriculture Export certificate at the cost of $51.00. This form often allows easy clearance of real animal products into your country.
The USFWS has an inspection fee of $93.00 to clear your shipment.
Once the parcel is cleared by USFWS, the parcel would need to ship by a bonded freight forwarder. Estimated shipping charges will vary and you will be contacted to approve shipping charges before shipping.
Convention on International Trade in Endangered Species of Wild Flora and Fauna.
Some specimens throughout our web site bare the symbol of the CITES convention. These items require export permits from the United States and in many cases an import permit from the country of destination.
This document, form 3-200-26 is necessary for the export of any CITES list species. It is issued from Washington D.C. and takes between 60 and 90 days to receive. Skulls Unlimited will apply for this form on behalf of our customers at current government fees of $165.00. This charge is per order, not per item.
Certain CITES animals offered on this web site are not available for export, due to stringent export requirements from the United States.
For general sales and product information firstname.lastname@example.org
Our Physical address is:
10313 South Sunnylane Rd.
Oklahoma City, Oklahoma 73160.USA
To contact us by phone, In the United States call 1-800-659-SKULL
To contact us from outside North America please call 1-405-794-9300
You can Fax us at: 1-405-794-6985